Data Deletion
How Data Deletion Works
When Meta sends a verified deletion request, we automatically erase the customer data linked to the app-scoped ID. Use the confirmation code to follow its status. Invoices and payment transaction records are preserved.
What Gets Deleted
- Platform identifiers linked to the deletion request.
- All conversation history and message data from connected platforms.
- Customer contact information and interaction history.
- Customer profile data and customer orders.
Check Deletion Status
If you received a confirmation code after requesting data deletion, enter it below to check the status of your request.
Request Data Deletion
To request deletion of your data, you can: (1) disconnect your social platforms and delete your account from within the dashboard, (2) use Facebook's app settings to remove our app and trigger automatic deletion, or (3) contact us at info@raabt.ai with your deletion request. We will process all requests within 48 hours and confirm completion.