1. Overview
At Raabt (a product of LYNX TECHNOLOGY Co. Ltd), we want you to be completely satisfied with our service. If you are not satisfied for any reason, you may request a full refund within 5 days of your purchase.
2. Refund Eligibility
You are eligible for a refund if:
- You request the refund within 5 calendar days of your initial subscription payment.
- You submit your refund request via email to info@raabt.ai or through the platform.
- The full subscription amount will be refunded to your original payment method.
3. Refund Process
To request a refund:
- Contact us at info@raabt.ai with your account email and reason for cancellation.
- Our team will review your request within 24 hours.
- Approved refunds are processed within 5-7 business days to your original payment method.
4. Non-Refundable Cases
Refunds will not be issued in the following cases:
- Requests made after 5 days from the date of purchase.
- Accounts flagged for abuse, spam, or violation of our Terms of Service.
- Partial month usage — we do not offer pro-rated refunds after the 5-day window.
5. Cancellation
You can cancel your subscription at any time from your dashboard settings. Upon cancellation, your account will remain active until the end of the current billing period. No further charges will be made after cancellation.
6. Contact Us
For refund requests or billing questions, contact us at info@raabt.ai. We aim to respond to all inquiries within 24 hours.