Raabt vs Kommo
Kommo is a full sales CRM with a chat inbox attached. Raabt is an AI inbox that answers your customers in Arabic dialects and Kurdish. Here's which one fits your business.
Messenger-based sales CRM (formerly amoCRM) with pipelines, Salesbot and an AI agent, priced per user.
TL;DR
Kommo (formerly amoCRM) is a genuine sales CRM built around messaging apps. Leads from WhatsApp, Instagram, TikTok, Messenger and Telegram land in visual pipelines with lead cards, tasks, Salesbot no-code bots and broadcasting, and its AI agent can move deals between stages and book appointments. If your team sells through a pipeline, that is a real strength Raabt does not try to match.
The trade-off is cost and commitment. Kommo charges per user — $25, $35 or $45 per user per month — with a six-month minimum paid upfront, and its AI agent starts on the Advanced plan. Raabt is one flat monthly price: free to start, $19.99/mo for Starter with 2 team members, AI replies on every plan and unlimited connected channels.
For MENA, language is the other gap. Kommo's interface is offered in English, Indonesian, Portuguese, Russian, Spanish and Turkish, not Arabic. Raabt's dashboard runs in Arabic and Kurdish with full RTL, and its AI replies natively in Iraqi, Gulf, Egyptian and Levantine Arabic and Sorani Kurdish, typically in under a second. You can also pay locally with FastPay, FIB, ZainCash or Nass.
Feature comparison
Honest side-by-side. Sometimes the competitor wins — we say so.
| Raabt AI | Kommo | |
|---|---|---|
| Sales pipeline & deals | No — inbox, contacts & summaries | Yes — visual pipelines, lead cards, tasks |
| Automation & integrations | AI agent trained on your info; no flow builder | Salesbot no-code bots + integrations marketplace |
| AI auto-reply agent | Every plan, including Free | Advanced plan and up ($35/user/mo) |
| Arabic dialects & Kurdish | Iraqi, Gulf, Egyptian, Levantine + Sorani; Arabic & Kurdish RTL dashboard | No Arabic interface; AI follows the customer's language |
| Channels | 7 incl. Telegram, Viber & web chat — unlimited on every plan | WhatsApp, Instagram, Messenger, TikTok, Telegram + more via marketplace (email, SMS) |
| Voice notes | Understands voice notes; AI voice replies from $29/mo | Voice message handling on Pro only ($45/user/mo) |
| Pricing model | Flat price per plan, 1–8 team members; pay monthly or yearly | Per user; 6-month minimum, paid upfront |
| Starting price | $0 free · $19.99/mo Starter | $25/user/mo Base · 14-day trial, no free plan |
| Local payment methods | FastPay, FIB, ZainCash, Nass + international cards | Cards & PayPal, billed in USD |
Which one fits you?
Pick Kommo if…
Pick Kommo if your business runs on a sales pipeline: you track every lead through stages, assign tasks to reps, need sales analytics, and want Salesbot automations plus a marketplace of integrations (email, SMS, more messengers). It also fits larger sales teams where per-user pricing scales naturally and a six-month commitment is no problem. Raabt has no deal pipeline — if that is the core of how you sell, Kommo is the better tool.
Pick Raabt if…
Pick Raabt if what you need most is fast, accurate replies to customers in Iraqi, Gulf, Egyptian or Levantine Arabic or Sorani Kurdish across WhatsApp, Instagram, Facebook, TikTok, Telegram, Viber and your website. It suits small teams of up to 8 people who want to start free, pay $19.99/mo instead of per seat, skip the six-month upfront commitment, and pay with FastPay, FIB, ZainCash or Nass. Setup is simple: upload your info, connect your channels — no code.
Common questions
Is there a cheaper Kommo alternative?
Yes, if you mainly need AI replies rather than a sales pipeline. Kommo starts at $25 per user per month on Base, billed at least six months upfront — $300 for a two-person team — and its AI agent starts on Advanced at $35 per user. Raabt has a free plan, and Starter is $19.99/mo for 2 team members with 3,000 AI replies, billed monthly. If you need Kommo's pipelines and Salesbot, the extra cost buys real CRM features.
Does Kommo support Arabic?
Kommo's help center lists its interface in English, Indonesian, Portuguese, Russian, Spanish and Turkish — Arabic isn't an option. You can still receive and manage messages in any language, and its AI agent can detect the customer's language. Raabt's dashboard is fully in Arabic and Kurdish with RTL, and its AI replies natively in Iraqi, Gulf, Egyptian and Levantine Arabic and Sorani Kurdish.
How do I switch from Kommo to Raabt?
Sign up free, upload your business info (documents, FAQs, product catalog) and connect your channels. To move your WhatsApp number, disconnect it from Kommo, then connect it to Raabt through WhatsApp Cloud API — or use coexistence and keep using the WhatsApp Business app on your phone. Raabt has no deal pipeline, so save your Kommo lead history before you cancel.
How much does Kommo cost in 2026?
Kommo's pricing page lists Base at $25, Advanced at $35 and Pro at $45 per user per month on 6-month billing, plus a custom-priced Enterprise plan. Monthly payment isn't offered — the minimum subscription is six months — and there's a 14-day free trial. Raabt's plans are flat per account: Free $0, Starter $19.99, Pro $29 and Business $45 per month, with cheaper yearly billing.
Other comparisons
See how Raabt stacks up against the other tools in this category.
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